Shipping

We dispatch our orders from two locations. We send all NZ orders from our NZ studio located in sunny Nelson. (sale stock dependant)

All Australian & International orders will be dispatched from our AU studio located in beautiful Byron Bay.

All orders placed before 11am will be shipped the same day. If you place an order after 11am we will dispatch your items the next business day - This excluding weekends and public holidays.

Shipping Options:

New Zealand Standard Shipping	1-2 business days (excludes rural)
Australia Standard Shipping	3-6 business days
Australia Express	2-3 business days
International Standard Shipping	5-18 business days*
International Express	4-10 business days*

Please note that your order may be delayed by circumstances beyond our control. If you need your order quickly, please select express shipping on checkout.

*From time to time orders may be delayed in customs. This is beyond our control and we do our best to make sure everything goes smoothly.

International shipping costs do not include any duties and taxes which may be applied by customs when your order arrives in your country.

You can obtain information on taxes, duties and customs regulations from your local customs office to determine if your order will incur any additional charges on entry to your country.

Any duties or taxes incurred are the responsibility of the delivery recipient.

HOW CAN I TRACK MY ORDER?

Once your item is dispatched we will send you an email containing your tracking number and a link to the courier service provider.

Any other inquiries please email: hello@flashjewellery.com