If you would like to return an item, you are entitled to an exchange or store credit within 14-days from the date of purchase. 

Please note: 

• We do not accept returns on earrings due to hygiene reasons.
• Items must be unworn and returned in their original condition and packaging. (box and pouch)
• We will not be held responsible for return shipping costs.
• Until the item reaches us, it is your responsibility.
• We will inspect the product on its return and we reserve the right to refuse returns should we evaluate the product to not be in the original condition.
• We will only swap or exchange items if we have them in stock, otherwise, a store credit will be issued.
• For returns on faulty items, you will be refunded in full, minus all shipping charges.
• We reserve the right to deny unreasonable repairs, returns, and exchanges.
• Refunds will only be provided on faulty items or on our rings; when the correct size/ fit is unavailable, provided they are returned to us within the 14-day return window. 
• Please wrap to protect the contents including the packaging during transit. Damaged or missing packaging will incur a $10 AUD fee, which will be deducted from the value of the exchange or gift card.

Please download and print our Returns & Exchanges form here and return your items with this completed form to the address below: